Velmora Perfumes values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment gateways)
Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and browsing behavior
This information helps us improve your shopping experience.
2. How We Use Your Information
Velmora Perfumes may use your information to:
- Process and fulfill your orders
- Provide order updates and customer support
- Improve our website and services
- Send promotional emails or offers (only if you opt-in)
- Prevent fraudulent transactions
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
All payment transactions are processed through secure third-party payment gateways. We do not store or have direct access to your full card details.
4. Cookies
Our website may use cookies to:
- Enhance user experience
- Remember your preferences
- Analyze website traffic
You may disable cookies in your browser settings, though some features of the website may not function properly.
5. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Shipping and logistics
- Email marketing
- Website analytics
These service providers only receive necessary information to perform their services.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications at any time
To exercise these rights, please contact us through our website.
8. Children’s Privacy
Velmora Perfumes does not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our official website.